At jolibeth, we take the privacy and security of every Filipino player seriously. This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and what rights you have under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
Plain Language Summary: jolibeth collects your personal information to run your account, process payments, and keep the Platform secure. We do not sell your data to third parties. You have the right to access, correct, and delete your data at any time by contacting our support team. The full legal details are below.
This Privacy Policy applies to all personal information collected by jolibeth ("jolibeth," "we," "us," or "our") through the jolibeth website at jolibeth.vip, the jolibeth mobile application (where available), and any other jolibeth-branded digital service or communication channel (collectively, the "Platform").
This Policy applies to all registered players, prospective players who browse the Platform without registering, and any individual who contacts jolibeth through our support channels. By using the jolibeth Platform, you consent to the collection and processing of your personal information as described in this Privacy Policy.
jolibeth acts as the Personal Information Controller (PIC) as defined under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations. jolibeth is registered with the National Privacy Commission (NPC) of the Philippines.
When you register a jolibeth account or interact with our Platform, you may provide us with the following categories of personal information:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number | Registration, KYC verification |
| Contact Data | Philippine mobile number, email address, home address | Registration, account updates |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details | Deposit and withdrawal requests |
| Gaming Data | Game history, bet amounts, win/loss records, session duration | During gameplay on the Platform |
| Communications Data | Live chat transcripts, support emails, feedback submissions | When you contact jolibeth support |
When you access the jolibeth Platform, we automatically collect certain technical information, including:
jolibeth may receive personal information about you from third-party sources, including payment processors (such as GCash and PayMaya) for transaction verification purposes, identity verification service providers for KYC compliance, and fraud detection partners. All third-party data sharing is conducted under strict data processing agreements consistent with the Data Privacy Act.
jolibeth uses the personal information we collect for the following purposes:
Marketing Opt-Out: You may withdraw your consent to receive marketing communications from jolibeth at any time by contacting our support team via live chat or by emailing [email protected]. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal.
jolibeth processes your personal information on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:
jolibeth uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the jolibeth Platform.
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the jolibeth Platform.
jolibeth does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal information only in the following limited circumstances:
No Data Selling: jolibeth will never sell your personal data to advertisers, data brokers, or any other third party for commercial purposes. Your data is used exclusively to operate and improve the jolibeth Platform for Filipino players.
jolibeth retains your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine law. Specific retention periods include:
When personal information is no longer required for the purposes for which it was collected and no legal retention obligation applies, jolibeth will securely delete or anonymize the data.
jolibeth implements industry-standard technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. Our security measures include:
While jolibeth takes all reasonable steps to protect your personal information, no method of electronic transmission or storage is 100% secure. In the event of a personal data breach that is likely to result in serious harm to affected players, jolibeth will notify the National Privacy Commission and affected individuals within seventy-two (72) hours of becoming aware of the breach, in accordance with NPC Circular 16-03.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by jolibeth:
You have the right to be informed of how jolibeth collects, uses, and processes your personal data, including the legal basis for processing and the identity of any third parties with whom your data is shared.
You have the right to request a copy of the personal information jolibeth holds about you, including information about how it has been used and with whom it has been shared.
You have the right to request that jolibeth correct any inaccurate, incomplete, or outdated personal information we hold about you. You may update basic account details directly through your jolibeth account settings.
You have the right to request the deletion or blocking of your personal information where it is no longer necessary for the purposes for which it was collected, subject to jolibeth's legal retention obligations under AMLA and PAGCOR regulations.
You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
You have the right to object to the processing of your personal information for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your individual rights and freedoms override those interests.
If you believe jolibeth has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph.
To exercise any of the above rights, please contact jolibeth's Data Protection Officer through our 24/7 live chat support or by emailing [email protected]. jolibeth will respond to all verified data subject requests within fifteen (15) business days.
The jolibeth Platform is strictly intended for individuals who are twenty-one (21) years of age or older, in accordance with Philippine law governing casino-style gaming. jolibeth does not knowingly collect personal information from individuals under the age of 21.
If jolibeth becomes aware that personal information has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal information, and report the incident to the appropriate Philippine regulatory authorities. If you believe a minor has registered on the jolibeth Platform, please contact our support team immediately.
jolibeth primarily stores and processes personal data within the Republic of the Philippines. In certain circumstances, personal data may be transferred to and processed in other countries, for example where jolibeth uses cloud infrastructure providers or third-party service providers with operations outside the Philippines.
Where such transfers occur, jolibeth ensures that appropriate safeguards are in place to protect your personal information to a standard equivalent to that required under the Philippine Data Privacy Act. These safeguards may include data processing agreements incorporating standard contractual clauses approved by the National Privacy Commission, or transfers to countries recognized as providing an adequate level of data protection.
jolibeth reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, jolibeth will notify registered players via their registered mobile number or email address, and will post a prominent notice on the Platform.
The effective date at the top of this page will be updated to reflect the date of the most recent revision. Your continued use of the jolibeth Platform following the posting of changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how jolibeth protects your personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or jolibeth's data processing practices, please contact our Data Protection Officer through any of the following channels:
jolibeth's Data Protection Officer will acknowledge your inquiry within one (1) business day and provide a substantive response within fifteen (15) business days. For complex requests, we may request additional information to verify your identity before processing your request.
Six pillars of data protection for every Filipino player on the Platform.
Every piece of data you send to jolibeth — from login credentials to GCash withdrawal requests — is protected by 256-bit SSL/TLS encryption. Your information is unreadable to anyone intercepting the connection.
jolibeth is fully compliant with Republic Act No. 10173, the Philippine Data Privacy Act of 2012. We are registered with the National Privacy Commission and honor all seven data subject rights recognized under Philippine law.
jolibeth will never sell, rent, or trade your personal information to advertisers or data brokers. Your data is used exclusively to operate your jolibeth account and improve the Platform experience for Filipino players.
jolibeth has a designated Data Protection Officer (DPO) responsible for overseeing all data privacy matters. Our DPO is reachable 24/7 through the jolibeth live chat support channel for any privacy-related concerns.
The jolibeth Platform undergoes regular independent security audits and penetration testing. Any vulnerabilities identified are remediated promptly to maintain the highest standard of data protection for all registered players.
In the unlikely event of a data breach, jolibeth is committed to notifying the National Privacy Commission and all affected players within 72 hours — well within the timeframe required by NPC Circular 16-03.
Your privacy is protected every step of the way. Join hundreds of thousands of Filipino players who trust jolibeth for safe, fair, and exciting online gaming. Must be 21+ to register.
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